| Cancellation Policy | All cancellations must be requested via email or official contact channels. Cancellation charges will apply based on the time of cancellation before travel date. |
| Cancellation Charges | • 30+ days before travel: Minimal processing fee• 15–30 days: 25–30% deduction• 7–15 days: 50–70% deduction• Less than 7 days / No-show: 100% charges (No refund) |
| Flight Bookings | Cancellation and refund are subject to airline policies. Additional service charges may apply. |
| Hotel & Package Bookings | Refund depends on hotel/supplier terms. Some bookings may be non-refundable during peak seasons. |
| Refund Processing Time | Refunds are processed within 10–20 working days after approval. |
| Mode of Refund | Refund will be credited to the original payment method only. |
| Non-Refundable Charges | Convenience fees, service charges, and taxes may be non-refundable. |
| No Show Policy | No refund will be provided in case of no-show or unused services. |
| Amendments / Rescheduling | Changes are subject to availability and additional charges. |
| Third-Party Services | DreamzAlive is not responsible for delays or cancellations caused by airlines, hotels, or other service providers. |
| Approval of Refunds | All refunds are subject to approval from the respective service providers (airlines, hotels, etc.). |
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